Hospitality Operations
Hotel Management
Unifying reservations, front desk, and billing for a multi-property operator.
Problem
Reservations were tracked in a spreadsheet separate from billing and front-desk operations, occasionally resulting in double bookings and disjointed guest billing.
Approach
We modeled the full guest journey — reservation, check-in, stay, and check-out — as a single flow, so every room status change and charge is reflected immediately across the system.
Solution
A unified hospitality platform now manages rooms, reservations, guest profiles, and billing across multiple properties from one account.
Architecture
- Laravel backend for reservations, folios, and housekeeping status
- MySQL for guest, reservation, and billing data
- React front end for front-desk and housekeeping interfaces
Technology
LaravelReactMySQL
Outcome
- Elimination of double bookings through real-time availability checks
- Faster check-in and check-out with consolidated guest folios
- Consolidated visibility across multiple properties
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